Distant Selling Agreement

Last Updated Date: 2026

ARTICLE 1 - PARTIES

1.1. SELLER

1.2. BUYER

The name, surname, T.C. identification number, address, phone number, and email information of the Buyer will be registered to the SELLER system via the membership form and/or order form by the Buyer and will be referred to as "BUYER" in this agreement.

The SELLER and the BUYER will be collectively referred to as "Parties".

ARTICLE 2 - SUBJECT OF THE AGREEMENT

The subject of this agreement; regarding the sale and delivery of the product(s) which the BUYER has electronically ordered through the internet site https://www.cavallemilano.com owned by the SELLER, the rights and obligations of the parties are determined in accordance with the provisions of the Law on the Protection of the Consumer No. 6502 and the Regulation on Distant Agreements.

BUYER acknowledges and declares that they have read clearly and understandably and electronically confirmed the basic qualities, sales price, payment method, delivery conditions, right of withdrawal, and other information of the product subject to sale in this agreement.

ARTICLE 3 - PRODUCT INFORMATION SUBJECT TO THE AGREEMENT

Information such as the type, quantity, brand/model, color, number, sales price, payment method, and delivery time of the product/products will be as stated in the order summary screen and on the invoice at the time the BUYER completes the order. This information is an integral part of this agreement.

ARTICLE 4 - GENERAL PROVISIONS

4.1.

The BUYER states that they have read the basic properties, sales price, payment method, delivery conditions, and right of withdrawal pre-information regarding the product subject to the contract on the https://www.cavallemilano.com website and has confirmed it electronically.

4.2.

The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the pre-information on the internet site for each product, provided that the legal period of 30 days is not exceeded, depending on the distance of the BUYER's place of residence.

4.3.

If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the failure of the person/organization to accept the delivery.

4.4.

The SELLER is responsible for delivering the product subject to the contract in sound, complete, in accordance with the specifications specified in the order, and with warranty certificates and user guides, if any.

4.5.

For the delivery of the product subject to the contract, this signed copy of the agreement must be delivered to the SELLER and its price must have been paid by the BUYER in the form of payment of their choice. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to have been relieved of the obligation to deliver the product.

4.6.

After the delivery of the product, if the BUYER's credit card is used unauthorizedly or unlawfully by persons not due to the BUYER's fault and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER is obligated to return the product to the SELLER within 3 (three) days. In this case, shipping expenses belong to the BUYER.

4.7.

If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances preventing transportation, they are obliged to notify the BUYER of the situation. In such cases, the BUYER may use one of their rights to cancel the order, replace the product subject to the contract with an equivalent one, and/or postpone the delivery period until the hindering situation is eliminated. If the BUYER cancels the order, the amount paid is returned to them in cash and all at once within 10 (ten) days.

4.8.

In payments made by the BUYER with a credit card, the refund amount is subject to the refund process of the relevant bank. The BUYER accepts that the reflection of the refunded amount on the account is dependent on the bank's transaction process.

4.9.

Products with or without a warranty certificate can be sent to the SELLER for necessary repair within warranty conditions if they are defective or faulty. In this case, shipping expenses will be covered by the SELLER.

4.10.

This agreement shall be deemed to have entered into force with the approval by the BUYER electronically.

ARTICLE 5 - RIGHT OF WITHDRAWAL

5.1. Exercise of the Right of Withdrawal

The BUYER is entitled to the right of withdrawal from the contract within 14 (fourteen) days from the delivery of the product subject to the contract to them or to the person/organization at the address indicated, without assuming any legal or penal liability and without any justification.

The notification regarding the exercise of the right of withdrawal can be addressed to the SELLER within this period through the following means;

• 📧 Via email:
• 📞 By phone: 0850 532 3402
• 📮 In written form: YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN
• 🌐 On the website: From the "My Orders" section in the member panel

These notification channels are sufficient.

5.2. Procedures to be Applied in Case of Using the Right of Withdrawal

• The BUYER is obliged to return the product to the SELLER within 10 (ten) days from the date they have addressed the notification regarding the exercise of the right of withdrawal.
• The product must be returned in the form it was delivered; with its original packaging and box intact, label unremoved, unused, unworn, untried, and in salable condition.
• It is obligatory to send the original invoice with the product for the return process.
• In institutional (individual/limited/corporation) invoiced purchases, a return invoice must be issued and sent.
• The return shipping can be sent free of charge with the shipping company contracted by the SELLER. Return shipments sent with a shipping company other than the contracted one are at the expense of the BUYER.
• The SELLER will inspect the product after it has arrived and check whether it is in compliance with the return conditions and, if found appropriate, will complete the return process by the payment method made by the BUYER within 14 (fourteen) days.

5.3. Products Without the Right of Withdrawal

According to article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for the following products:

• 🩱 Products not suitable for return due to their nature: All products that are in direct contact with the skin due to hygiene rules, such as underwear, fantasy underwear, swimwear, nightwear, bikinis, bodies, strings, tangas, stockings, garter belts, corsets, are not eligible for return if the packaging, label, or hygiene band is opened/removed.
• 💄 Single-use products, cosmetics, and care products; if the packaging is opened.
• 🎁 Special order products prepared at the request of the BUYER or clearly in accordance with their personal needs, not suitable for return due to their nature.
• ⏱️ Products that spoil quickly or are liable to expire.
• 📀 Products such as audio, video recordings, books, software programs that can be copied if the package is opened.
• 📰 Services performed instantly in the electronic environment and intangible goods delivered instantly to the consumer.
• 🌐 Periodicals.

5.4. Responsibility in Exercise of the Right of Withdrawal

The BUYER is not responsible for the depreciation of the product if it is used according to its operation, technical specifications, and user instructions within the withdrawal period.

However, the BUYER is responsible for the depreciation caused by use outside what is necessary for the determination of the essential qualifications of the product.

ARTICLE 6 - GENERAL RETURN / EXCHANGE CONDITIONS

• Products to be returned must be in their original packaging, with the label attached, the hygiene band unopened and in a salable condition.
• The rights of the BUYER arising from the Law on the Protection of the Consumer No. 6502 regarding products that are found to be defective are reserved.
• Exchange requests are evaluated based on the stock status. If an exchange request is made for a product that is not in stock, the relevant amount is refunded to the BUYER.
• For detailed information on return and exchange processes, the

  Your Return Request Has Been Received: Return and Exchange Process

  Thank you for choosing CAVALLE MİLANO - ONUR İÇLİ designs.

  Your return request has been successfully received in our system. As we value privacy and hygiene standards in intimate apparel as much as your style, we would like to share the following steps and legal conditions with you to ensure your return process is completed smoothly and quickly.

  1. ⚠️ Please Check Before Shipping: Intimate Apparel Hygiene Conditions

  Intimate apparel products are, by their nature, subject to human health and hygiene laws (Distance Contracts Regulation). For your return to be approved, the product must absolutely meet the following conditions:

  • Non-Returnable Products: Due to hygiene standards, returns and exchanges are strictly not accepted for all lower intimate apparel products (panties, strings, boxers, etc.), silicone bras, adhesive tapes, corsets whose protective strip has been removed, fantasy lingerie, swimsuits, and bikinis.
  • Returnable Products (Upper Garments and Pajamas): For bras, bustiers, pajamas, and loungewear sets to be eligible for return, the product must have been examined without direct contact with bare skin, must absolutely not have been used or washed, and must not have any perfume, lotion, or sweat odor/traces on it.
  • Products with damaged original box/packaging or removed labels cannot be accepted for return.

  2. Preparing the Package and Shipping

  For your products that meet the return conditions, the shipping steps are as follows:

  • Place the products you wish to return in their original packaging in a way that prevents damage.
  • Be sure to include your invoice inside the package (if it is a corporate invoice, include the return invoice issued by the company). Please note that returns sent without an invoice cannot be processed.
  • You can deliver your products to our contracted cargo company using the Return Cargo Code that was sent to you or displayed on your panel. Shipping fees are covered by us for shipments made with our contracted code.

  3. Quality Control and Refund

  • Once your return shipment reaches our logistics center, it is subjected to a hygiene and compliance inspection by our quality control specialists.
  • The amount for products whose return has been approved will be refunded to you using the same payment method you used during your purchase (Credit Card/Debit Card, etc.) within the legal period following the approval process (no later than 14 days). The time it takes for your bank to reflect the refund amount in your account may take an average of 2–7 business days.

  At every stage of the process, our support team would be happy to help you with any questions you may have or with new size or style preferences.

  ---

  Contact and Support:

  • Company Title: CAVALLE MİLANO - ONUR İÇLİ
  • Email:
  • Customer Service: 0850 532 3402
  • Return Shipping Address: YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN
  • Tax Office and Number: ADIYAMAN – 13654386758
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ARTICLE 7 - PAYMENT AND DELIVERY

7.1. Payment Methods

The BUYER can pay the order amount with the following payment methods:

• Credit Card / Debit Card: Single installment or installment payment options.
• Wire Transfer / EFT: Payment by wire transfer/EFT to the SELLER's bank account.
• Cash on Delivery: (if available) Payment during delivery in cash or with a card.

All transactions made with credit cards are secured using a 256-bit SSL encryption protocol. Card information is never stored in the SELLER's systems.

7.2. Delivery

• Orders are delivered to the BUYER within no later than 30 (thirty) days following the confirmation of payment.
• The delivery is carried out by the shipping companies contracted by the SELLER.
• The shipping fee belongs to the BUYER. However, shipping may be free for orders over a certain amount or during campaign periods.
• For detailed information on delivery conditions, the

  Here's the English translation:

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  Delivery and Privacy Information

  Fast and Discreet Shipping The exclusive pieces you select are carefully packaged with maximum discretion, ensuring the contents are never visible from the outside. No product details appear on the package until it reaches you; the sender section displays only the title CAVALLE MİLANO - ONUR İÇLİ. Your privacy is as valuable to us as your style.

  Same-Day Shipping Privilege We understand how precious your time is. Orders placed before 4:00 PM on weekdays are dispatched the same day without delay. The moment your elegance is on its way, your tracking number is instantly sent to you via email from . For any questions regarding your delivery process, you can also reach us at 0850 532 3402.

  100% Secure Shopping Experience All transactions made through https://www.cavallemilano.com are safeguarded by a 256-bit SSL security certificate, providing the highest level of protection for your personal data. For shipping updates, style consultation, or any other inquiries regarding your order, you can contact our customer service team or reach out to our headquarters at YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN for uninterrupted support.

  page should be reviewed.

ARTICLE 8 - AUTHORIZED COURT

In the implementation of this agreement, Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Trade, and in disputes above the specified value, Consumer Courts are authorized.

The BUYER can make their complaints and objections to the Consumer Arbitration Committee or the Consumer Court in their place of purchase of the goods or services or where they reside, within the monetary limits determined annually in December by the Ministry of Customs and Trade.

ARTICLE 9 - EVIDENCE AGREEMENT

In any disputes that may arise from this agreement, the SELLER's commercial ledger, computer and electronic records, fax records, database, microfilms, email correspondence, and voice recordings will be accepted as conclusive evidence.

ARTICLE 10 - NOTIFICATIONS AND PROOF

All correspondence between the parties within the scope of this agreement can be made via email, SMS, and other electronic communication means. Notifications made via these communication means are considered valid between the parties.

ARTICLE 11 - EFFECTIVENESS OF THE AGREEMENT

The parties acknowledge, declare, and undertake that they have read and accepted all the articles of this agreement, that it consists of 11 (eleven) main articles, and that it came into effect on the date it was approved electronically, and that it is valid until the delivery of the product subject to the order.

This agreement is subject to the provisions of the Regulation on Distant Agreements and the Law on the Protection of the Consumer No. 6502, and in cases where there is no provision in the contract, the provisions of this legislation apply.

ARTICLE 12 - RELATED DOCUMENTS

We recommend reviewing the following documents along with this Distance Selling Agreement:

• 📄

  Distance Sales Preliminary Information Form (Intimate Apparel Specific)

  Thank you for trusting the quality of CAVALLE MİLANO - ONUR İÇLİ when choosing the closest companions for your skin. This form has been carefully prepared in accordance with the Law No. 6502 on the Protection of Consumers to safeguard your privacy, health, and legal rights at every step of your shopping experience.

  By confirming your order, you acknowledge your obligation to pay the price of the exclusive designs you have selected, along with applicable taxes and shipping fees (if any).

  1. SELLER (STORE) INFORMATION AND PRIVACY COMMITMENT

  Your orders are prepared with 100% confidentiality, ensuring the contents are not visible from the outside. Only our corporate title appears in the sender section.

  Company Title: CAVALLE MİLANO - ONUR İÇLİ Headquarters Address: YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN Customer Service: 0850 532 3402 Email Address:Tax Office and No: ADIYAMAN / 13654386758

  2. BUYER (CONSUMER) INFORMATION

  Recipient: {ad_soyad} Delivery Address: {teslimat_adresi} Phone Number: {telefon_numarası} Email / Username: {eposta}

  3. SUBJECT PRODUCT AND ORDER DETAILS

  The type, size, color, and sales price (including all taxes) of the products you have selected are summarized below:

  Products in Order: {sipariş_ürün_listesi} Order Number: {sipariş_numarası} Order Date: {sipariş_tarihi} Total Order Amount: {sipariş_tutarı}

  4. DELIVERY PROCESS AND GENERAL PROVISIONS

  4.1. Fast and Discreet Shipping: The products you select are delivered to your address in special packaging that preserves their form and texture, with the contents kept completely confidential, within the legal period not exceeding 30 days.

  4.2. Approval and Confirmation: The BUYER electronically confirms that they have read the essential qualities of the product (fabric, size, hygiene rules), sales price, and delivery information on https://www.cavallemilano.com.

  4.3. Impossibility of Performance: In exceptional cases such as stock depletion, the SELLER shall notify the situation within 3 days and refund the amount within 14 days.

  4.4. Payment and Security: If the product price is canceled or not paid by the bank, the delivery obligation shall cease.

  5. INVOICE DETAILS

  Name/Surname/Title: {ad_soyad} Invoice Address: {fatura_adresi}

  Your invoice is included inside the box to protect order privacy, or is sent to your email address at {eposta} as an e-invoice.

  6. RIGHT OF WITHDRAWAL (RETURNS AND EXCHANGES)

  You may exercise your right of withdrawal within 14 days from the date of delivery for the products you have purchased, provided that hygiene conditions have not been violated. In cases where the right of withdrawal is valid, shipping costs are borne by the SELLER.

  For return requests to be accepted:

  • Products must absolutely not be used, tried on, or washed,
  • The original packaging must be intact and labels must not be removed,
  • The product must not have any deodorant, perfume, lotion, or sweat odor/traces on it.

  7. ⚠️ CIRCUMSTANCES IN WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED FOR INTIMATE APPAREL (HYGIENE EXCEPTION)

  Pursuant to Article 15/1-ç of the Distance Contracts Regulation: "goods whose protective elements such as packaging, tape, seal, or package have been opened after delivery and whose return is not suitable in terms of health and hygiene" cannot be legally returned.

  In this context, in order to protect human health and hygiene standards, RETURNS AND EXCHANGES CANNOT BE MADE UNDER ANY CIRCUMSTANCES for the following products:

  • All Lower Intimate Apparel Products: Panties, strings, thongs, boxers, and briefs.
  • Silicone and Adhesive Products: Silicone bras, nipple covers, adhesive tapes.
  • Corsets, Bodystockings, Fantasy Lingerie, and Swimwear/Bikinis (if the protective hygiene strip has been removed, the packaging has been opened, or if they have been tried on).

  For upper garments (bras, bustiers) and pajama/nightgown sets, returns and exchanges are accepted only on the condition that the product has been tried on without direct contact with bare skin, and that its labels and box remain intact.

  Dispute Resolution

  For consumer complaints, the Consumer Arbitration Committees or Consumer Courts in your place of residence have jurisdiction, within the current monetary limits announced by the Ministry of Trade.

  This Agreement has been submitted for your approval electronically in order to protect your health and safety.

  SELLER: CAVALLE MİLANO - ONUR İÇLİ BUYER: {ad_soyad} ORDER DATE: {sipariş_tarihi}

• 📄

  Your Return Request Has Been Received: Return and Exchange Process

  Thank you for choosing CAVALLE MİLANO - ONUR İÇLİ designs.

  Your return request has been successfully received in our system. As we value privacy and hygiene standards in intimate apparel as much as your style, we would like to share the following steps and legal conditions with you to ensure your return process is completed smoothly and quickly.

  1. ⚠️ Please Check Before Shipping: Intimate Apparel Hygiene Conditions

  Intimate apparel products are, by their nature, subject to human health and hygiene laws (Distance Contracts Regulation). For your return to be approved, the product must absolutely meet the following conditions:

  • Non-Returnable Products: Due to hygiene standards, returns and exchanges are strictly not accepted for all lower intimate apparel products (panties, strings, boxers, etc.), silicone bras, adhesive tapes, corsets whose protective strip has been removed, fantasy lingerie, swimsuits, and bikinis.
  • Returnable Products (Upper Garments and Pajamas): For bras, bustiers, pajamas, and loungewear sets to be eligible for return, the product must have been examined without direct contact with bare skin, must absolutely not have been used or washed, and must not have any perfume, lotion, or sweat odor/traces on it.
  • Products with damaged original box/packaging or removed labels cannot be accepted for return.

  2. Preparing the Package and Shipping

  For your products that meet the return conditions, the shipping steps are as follows:

  • Place the products you wish to return in their original packaging in a way that prevents damage.
  • Be sure to include your invoice inside the package (if it is a corporate invoice, include the return invoice issued by the company). Please note that returns sent without an invoice cannot be processed.
  • You can deliver your products to our contracted cargo company using the Return Cargo Code that was sent to you or displayed on your panel. Shipping fees are covered by us for shipments made with our contracted code.

  3. Quality Control and Refund

  • Once your return shipment reaches our logistics center, it is subjected to a hygiene and compliance inspection by our quality control specialists.
  • The amount for products whose return has been approved will be refunded to you using the same payment method you used during your purchase (Credit Card/Debit Card, etc.) within the legal period following the approval process (no later than 14 days). The time it takes for your bank to reflect the refund amount in your account may take an average of 2–7 business days.

  At every stage of the process, our support team would be happy to help you with any questions you may have or with new size or style preferences.

  ---

  Contact and Support:

  • Company Title: CAVALLE MİLANO - ONUR İÇLİ
  • Email:
  • Customer Service: 0850 532 3402
  • Return Shipping Address: YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN
  • Tax Office and Number: ADIYAMAN – 13654386758
• 📄

  Here's the English translation:

  ---

  Delivery and Privacy Information

  Fast and Discreet Shipping The exclusive pieces you select are carefully packaged with maximum discretion, ensuring the contents are never visible from the outside. No product details appear on the package until it reaches you; the sender section displays only the title CAVALLE MİLANO - ONUR İÇLİ. Your privacy is as valuable to us as your style.

  Same-Day Shipping Privilege We understand how precious your time is. Orders placed before 4:00 PM on weekdays are dispatched the same day without delay. The moment your elegance is on its way, your tracking number is instantly sent to you via email from . For any questions regarding your delivery process, you can also reach us at 0850 532 3402.

  100% Secure Shopping Experience All transactions made through https://www.cavallemilano.com are safeguarded by a 256-bit SSL security certificate, providing the highest level of protection for your personal data. For shipping updates, style consultation, or any other inquiries regarding your order, you can contact our customer service team or reach out to our headquarters at YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN for uninterrupted support.

• 📄

  Here's the English translation of your Membership Agreement and Terms of Use:

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  Membership Agreement and Terms of Use

  Customers who use this shopping site and make purchases are deemed to have accepted the following terms:

  The web pages on our site and all associated pages ("Site") are the property of CAVALLE MİLANO - ONUR İÇLİ (the "Company"), located at https://www.cavallemilano.com, and are operated by the Company. By using the services offered on the site, you ("User") acknowledge that you are subject to the terms below. By benefiting from and continuing to use the services on the site, you are deemed to have accepted that you have the right, authority, and legal capacity to enter into a contract under the laws to which you are subject, that you are over 18 years of age, and that you have read, understood, and are bound by the terms set forth in this agreement.

  This agreement imposes rights and obligations on the parties regarding the subject matter of the site, and upon accepting this agreement, the parties declare that they will fulfill the mentioned rights and obligations fully, accurately, on time, and within the conditions required by this agreement.

  1. RESPONSIBILITIES

  1.1. The Company reserves the right to make changes to prices and the products and services offered at any time.

  1.2. The Company accepts and undertakes that the member will benefit from the services subject to this agreement, except in cases of technical malfunctions.

  1.3. The User agrees in advance that they will not engage in reverse engineering of the site or any other action aimed at discovering or obtaining its source code. Otherwise, they shall be liable for any damages that may arise against third parties and shall be subject to legal and criminal proceedings.

  1.4. The User agrees that they will not produce or share content that violates general morality and decency, is unlawful, harms the rights of third parties, is misleading, offensive, obscene, pornographic, violates personal rights, infringes copyrights, or encourages illegal activities within the site's activities, any section of the site, or communications. Otherwise, they are solely responsible for any damages that may occur, and in such cases, the "Site" officials reserve the right to suspend or terminate such accounts and initiate legal proceedings.

  1.5. The relationships between the site's members and each other or with third parties are the sole responsibility of the members.

  2. INTELLECTUAL PROPERTY RIGHTS

  2.1. All intellectual property rights, whether registered or unregistered, such as titles, trade names, trademarks, patents, logos, designs, information, and methods on this Site, belong to the operating company and owner of the site or the relevant party indicated, and are protected under national and international law.

  2.2. The information on the Site may not be reproduced, published, copied, presented, and/or transmitted in any way. The Site, in whole or in part, may not be used on any other website without permission.

  3. CONFIDENTIAL INFORMATION

  3.1. The Company shall not disclose the personal information transmitted by users through the site to third parties. This personal information includes all other information intended to identify the User, such as name and surname, address, telephone number, mobile phone, and email address, and will be referred to as "Confidential Information" for short.

  3.2. The User acknowledges that they consent to CAVALLE MİLANO - ONUR İÇLİ sharing their contact information to be used within the scope of promotional, advertising, campaign, and announcement activities.

  3.3. Confidential Information may only be disclosed to official authorities in accordance with the applicable mandatory legislation, in the event that such information is duly requested by official authorities.

  4. REGISTRATION AND SECURITY

  The User is required to provide accurate, complete, and up-to-date registration information. The User is responsible for the security of their password and account on the site and on third-party sites.

  5. FORCE MAJEURE

  If obligations arising from the agreement become impossible to perform due to reasons beyond the control of the parties, such as natural disasters, fire, wars, infrastructure and internet failures, the parties shall not be held liable.

  6. DISPUTE RESOLUTION

  The Adıyaman (Central) Courthouse Courts and Enforcement Offices shall have jurisdiction in the resolution of any disputes arising from the application or interpretation of this Agreement.

  ---

  Company Information:

  Title: CAVALLE MİLANO - ONUR İÇLİ

  Address: YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN

  Tax Office / No: ADIYAMAN / 13654386758

  Contact: 0850 532 3402 |

• 📄

  Here's the English translation of your KVKK (Personal Data Protection) Disclosure:

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  Personal Data Protection Law (KVKK) Disclosure Statement

  At CAVALLE MİLANO - ONUR İÇLİ, as we bring our designs that complete your elegance to you, we place the utmost sensitivity on the security and privacy of your personal data. In accordance with the Personal Data Protection Law No. 6698 ("KVKK"), as the data controller, we would like to inform you transparently about the purposes for which we process your personal data, to whom we may transfer it, and your rights in this regard.

  1. Identity of the Data Controller

  Pursuant to the KVKK, your counterpart and the "Data Controller" is our company, whose corporate information is provided below:

  Company Title: CAVALLE MİLANO - ONUR İÇLİ Tax Office: ADIYAMAN Tax Number: 13654386758 Headquarters Address: YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN

  2. Personal Data Processed

  In order to provide you with a flawless experience during your visits, membership transactions, and purchases made through https://www.cavallemilano.com, we process the following data:

  • Identity Information: Your name and surname.
  • Contact Information: Your phone number (such as numbers registered in our systems like 0850 532 3402), email address, delivery and billing addresses.
  • Customer Transaction Information: Your order history, cart information, preferred size and style selections, billing information.
  • Transaction Security Information: IP address, in-site browsing activities, and cookie records.

  3. Purpose of Processing Personal Data

  Your collected personal data is processed for the following reasons, with the aim of maintaining our brand's high-quality standards in the digital world as well:

  • Carrying out your membership transactions and ensuring the security of your user account.
  • Confirming your orders, preparing them with care, shipping, and managing delivery processes seamlessly.
  • Quickly resolving after-sales support, return, and exchange processes.
  • Providing you with personalized style recommendations and informing you about our new season collections and exclusive campaigns (subject to your explicit consent).
  • Fulfilling our obligations regarding information storage, reporting, and invoicing arising from legal regulations.

  4. Transfer of Personal Data

  Your personal data may be shared only for the realization of the purposes stated above and with the necessary security measures in place:

  • With our business partner cargo and logistics companies for the completion of delivery processes,
  • With BRSA-licensed payment institutions and banks to provide a secure payment infrastructure,
  • With authorized public institutions and official authorities for the fulfillment of our legal obligations.

  5. Method and Legal Basis of Personal Data Collection

  Your data is collected electronically through our https://www.cavallemilano.com website via membership forms, order screens, and cookies, using automatic or partially automatic methods. This process is based on the legal grounds specified in Article 5 of the KVKK: "the processing of personal data belonging to the parties of a contract being necessary, provided that it is directly related to the establishment or performance of a contract," "being mandatory for the data controller to fulfill its legal obligation," and "the processing of data being mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject."

  6. Your Rights Under the KVKK

  Pursuant to Article 11 of the KVKK, as a data subject, you have the right to: learn whether your personal data is being processed, request information if it has been processed, learn the purpose of processing and whether it is used in accordance with that purpose, know the third parties to whom it has been transferred domestically or abroad, request its correction if processed incompletely or incorrectly, and request its deletion.

  You can submit all your requests related to these rights to via the email address registered in our systems using a secure electronic signature or mobile signature, or you can apply in writing in person at our address YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN. Your requests will be finalized free of charge within the legal period of 30 days at the latest.

• 📄

  Commercial Electronic Communication Consent Disclosure Statement

  Be the first to discover the newest textures, trends, and exclusive surprises that will meet your skin. As CAVALLE MİLANO - ONUR İÇLİ, we would like to share with you the innovations that will inspire your lingerie drawer. However, we respect your communication boundaries and privacy as much as our designs.

  This disclosure statement has been prepared in accordance with Law No. 6563 on the Regulation of Electronic Commerce and related legislation, with the aim of informing you about the commercial electronic communications that will be sent to you.

  1. What Topics Do We Contact You About?

  Within the scope of your commercial electronic communication consent, we offer you not ordinary messages, but only elegant notifications that may interest you and enrich your shopping experience:

  • Launches of our new season lingerie, loungewear, and beachwear collections,
  • "Private Sale" opportunities on selected products, available exclusively to our newsletter/SMS subscribers,
  • Personalized product recommendations tailored to your size and style preferences,
  • Exclusive gift vouchers and coupon codes to accompany your birthdays and special occasions.

  2. Our Communication Channels

  In accordance with the consent you provide, our campaigns and notifications will be carried out through your preferred communication channels:

  • Email: Visually refined, detailed collection presentations and style newsletters (sent via ).
  • SMS: Instant and short-term discount codes you can quickly benefit from.
  • Phone: (In very special cases when necessary) Customer satisfaction calls and VIP notifications.

  3. Your Right to Cancel Communication Consent (Opt-Out)

  Staying in touch with us is entirely under your control. You may withdraw the consent you have given at any time, without providing any reason, and completely free of charge:

  • By using the "Click to unsubscribe from the newsletter" link located at the bottom of the emails sent to you,
  • By sending the free opt-out (cancellation) code specified in the SMS messages you receive to the relevant number,
  • By updating your preferences from the "My Communication Permissions" tab in your member profile at https://www.cavallemilano.com,
  • Or by disabling the permissions for your email and phone number through the Message Management System (İYS – iys.org.tr) platform, you can stop the communication instantly.

  Once your opt-out request reaches our systems, commercial communications will be terminated within 3 business days.

  4. Corporate Information

  • Data Controller / Company Title: CAVALLE MİLANO - ONUR İÇLİ
  • Tax Office and Number: ADIYAMAN – 13654386758
  • Headquarters Address: YENİ MAHALLE 26189. SK. NO:7/3 MERKEZ/ADIYAMAN
  • Customer Service: 0850 532 3402

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  I hereby acknowledge and declare that I have read and understood the disclosure statement presented to me, and that I consent to receiving Commercial Electronic Communications regarding the products, services, and opportunities offered by CAVALLE MİLANO - ONUR İÇLİ through my contact information.

PARTIES

SELLER: CAVALLE MİLANO - ONUR İÇLİ BUYER: As stated in the order form and membership information. DATE: The date the order is electronically confirmed.

This agreement has been read, understood, and accepted by the BUYER on the https://www.cavallemilano.com website during the completion stage of the order electronically.

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